وظائف مصر

موقع سوق دوت كوم يعلن عن حاجتة لتعيين موظفين جدد برواتب مميزة

موقع سوق دوت كوم Souq.Com  يعلن عن حاجتة لتعيين موظفين جدد برواتب مميزة

يعلن موقع سوق دوت كوم  Souq.Com  احد مواقع شركة امازون عن وظايف خالية

الوظايف المتاحة ف موقع سوق دوت كوم Souq.Com  :

IT Support Engineer

صورة ذات صلة

KEY RESPONSIBILITIES:

· To provide a 1st / 2nd and 3rd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental KPIs and SLAs are met. Escalating where required. Whether it be an end user or an IT peer the role requires the individual to support and solve all issues – no job is too big or small.

· To create, write, review and move the bar with regards to standards and the corresponding documentation. Defining processes and measures to ensure their success.

· To mentor and guide other IT peers across the globe across all levels, lifting the bar both in the technical and non-technical aspects of the role.

· Project Management including acting as a single point of contact for projects, to provide technical support/input to site and team projects and initiatives. Including prioritization of workloads for both local and remote teams to ensure project delivery.

· To act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.

· To review, write and execute change management requests as required (which does include out of hours work).

· Interact with suppliers, request quotes and purchase equipment in accordance with policies, budgets and operational demand; including all aspects of procurement and inventory management

· To carry out ad-Hoc requests as and when required.

· Contribute to the on call schedule whether for a site or across multiple sites / region.

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